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Privacy Policy

Privacy statement of Oslo Project GmbH

The privacy practices of Oslo Project GmbH comply with the applicable data protection regulations as well as other statutory requirements.
In order to optimally protect your data against accidental or deliberate manipulation, loss, destruction or access by unauthorized third parties, we use technical and organizational security measures that we continuously optimize in line with technical and legal developments.
We would like to explain to you at this point what personal data we collect from you and for what purpose we use it.

What data do we collect from you?

We collect personal data from you to process the offers and services requested by you. This is especially the case when you book a trip provided by us, but also when you complete a form, subscribe to our newsletter, evaluate our travel services and send emails, for example.
Please note that personal data from fellow passengers may also be collected when booking flight services. You should therefore ensure that, when you provide us with information relating to third parties, that you have the consent of these persons to do so.

How do we use and process your personal data?

The object of our company is to sell touristic services and related services, such as billing and other services. It is necessary to collect, process and use data to carry out these processes.
If your personal data is collected and processed in connection with the reservation or booking of a touristic service, we will only use the data for the purposes of the contractual relationship, i.e. to provide the product and settle the related services.

Who do we forward your personal information to?

We forward your personal data to your respective contract partner (e.g. airline, hotel, travel agent, billing and distribution system service provider or travel insurance) in order to carry out and process our touristic services.
In the context of newsletter subscriptions, we forward personal data to the service provider we have commissioned with sending the newsletters.
In connection with the use of online services, we forward your data to our online system service providers (operators of hosting systems, mid-office systems, web analytics service providers, global distribution systems and marketing service providers).
We only pass on personal data to the legally permitted extent in cases where this is necessary to settle your booking or the related payment process.
Surveys and/or the transmission of personal data to state institutions and authorities are only carried out within the framework of mandatory legal provisions.
The sale of personal data to third parties, in particular, addresses, is expressly excluded.

How do we protect your data?

Your personal data will be stored exclusively within the Federal Republic of Germany, observing the legal regulations.
If we forward data to our service providers as part of the services described herein, these providers are bound to both mandatory legal requirements and contractual requirements regarding data protection agreed upon with us.

Right to information

You are entitled to receive information about your stored data on request and free of charge. Furthermore, you have the right to rectify, delete or block incorrect data. Deletion may be subject to legal requirements, in particular regarding data for billing and accounting purposes. If you have any questions, requests or comments about data protection, please do not hesitate to send an email to: info@oslo-project.de.

Newsletter

If you want to subscribe to our newsletter, we will require an email address from you. If you like, you can provide us with further information about your person, so that we can select information that is of particular interest to you. We only use your email address to send the newsletter.
When you register, you will receive an email with a confirmation link. The newsletter will only be activated when you click on that link. You can unsubscribe from the newsletter at any time by clicking the unsubscribe button. Registering for the newsletter includes your consent for us to use the email address given.

Contact form

In our contact form, we ask you for your name and email address. We will only use this information to process your request.

Use of cookies

Oslo Project uses so-called "cookies" to customize and optimize the customer's online experience and online time. A cookie is a text file that is either stored temporarily in the computer's memory ("session cookie") or on the hard disk ("permanent cookie”). Cookies contain, for example, information about the user’s previous accesses to the corresponding server and/or information about which offers have been retrieved so far. Cookies are not used to run programs or to download viruses to your computer. The main purpose of cookies is rather to provide customers with tailor-made offers and to make using of the service as convenient as possible.
Oslo Project uses session cookies as well as permanent cookies.

Session cookies

Oslo Project mainly uses "session cookies", which are not stored on the customer’s hard disk and which are deleted when the user leaves the browser. Session cookies are used here for login authentication and for load balancing (balancing the system load).

Permanent cookies

In addition, Oslo Project uses so-called "permanent cookies" to store the personal usage settings that a customer enters when using the Oslo Project services, in order to personalize and improve the service. The permanent cookies ensure that customers find their personal settings when visiting the Oslo Project website again. In addition, the service providers commissioned by Oslo Project to analyze the user behavior, use permanent cookies in order to recognize recurring users. These services store the data transmitted by the cookie anonymously. An assignment to the IP address of the customer is not retained.

Avoiding cookies

Customers have the option of refusing cookies being set at any time. This is usually done by choosing the corresponding option in the browser settings or by using additional programs. For further information, please refer to the help function in the browser being used. If a customer decides to refuse cookies, this may reduce the scope of performance of the services and adversely affect the use of the Oslo Project services.

Important for travelers to the USA

Due to a US federal law on terrorist investigation, the airlines are obliged to inform US migration authorities about the flight and reservation information of each passenger before entering the country. It is only possible to enter the USA if that data is forwarded.

Liability for links

Our offer contains links to external websites of third parties, and we have no influence on the content of these linked sites. Therefore, we cannot assume any liability for such third-party content. The respective providers or operators of these websites are always responsible for the contents of the linked websites. The linked websites were checked for possible legal violations at the time the link was established. No illegal contents were recognized at that time. However, it is not reasonable to continuously control of content of linked websites without any concrete indications of a legal infringement. If we become aware of any legal infringement, we will remove such links immediately.

Use of analysis programs

Oslo Project carries out analyses of the behavior of its customers in the context of the customers’ use of the services, and/or we commission such analyses. For this purpose, anonymized or pseudonymized use profiles are created. Use profiles are created for the sole purpose of constantly improving the service of the responsible partner.
As part of the web analysis Oslo Project also uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Oslo Project uses Google Analytics with the extension "_anonymizeIp()", which means that only abridged IP addresses are processed so that these cannot be directly associated with a person. The collection and storage of data in this context can be objected to at any time with effect for the future by using the link "http://tools.google.com/dlpage/gaoptout?hl=de".
Google prescribes that its users, such as Oslo Project for example, use the following instructions in their privacy statement. Oslo Project has responded to this request by reproducing the following text:

"Google Analytics uses so-called "cookies", text files that are stored on your computer and which allow an analysis of the use of the website by you. The information about your use of this website (including your IP address) generated by the cookie is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on the website activity for the website operators, and to provide other services connected with the use of the website and the Internet. Google may also transfer this information to third parties, provided that this is required by law or if third parties process this data on behalf of Google. Google will in no case associate your IP address with other data from Google. You can prevent the installation of cookies by setting your browser software accordingly. However, we would like to point out that in this case you may not be able to fully utilize all the functions of this website. By using this website, you agree to the processing of the data collected about you by Google in the manner and for the purposes set out above."

Use of Facebook social plugins

Oslo Project uses social plugins ("plugins") on its website from the social network facebook.com which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo. When the customer accesses the Oslo Project website, the customer's browser connects directly to the Facebook servers. Facebook directly transmits the content of the plugin to the customer's browser and the browser integrates it into the website.
By integrating the plugins, Facebook is informed that the customer has accessed the corresponding page of the Oslo Project website. If the customer is logged into Facebook, Facebook can assign the customer's visit to his/her Facebook account. If the customer interacts with the plugins und presses the "Like" button or makes a comment, for example, the corresponding information is transmitted directly by the customer's browser to Facebook and stored there. The purpose and scope of this data collection and the further processing and use of the data by Facebook, as well as the customer’s respective rights and setting options for protecting his/her privacy, can be found in the data privacy information provided by Facebook.
If the customer does not want Facebook to collect data in the manner described above, the customer must log out of Facebook before accessing the Oslo Project website.

Use of Twitter

Oslo Project uses functions from the Twitter service on its website. These functions are offered by Twitter Inc., Twitter, Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the "Re-Tweet" function, the websites visited by you are linked to your Twitter account and shared with other users. This also includes the transfer of data to Twitter.
We would like to inform you that we, as the provider of the website, have no knowledge of the content of the data transmitted or its use by Twitter. For more information, please see the Twitter data privacy statement at:

www.twitter.com/privacy

You can change your privacy settings on Twitter in the account settings under www.twitter.com/account/settings ändern.

Responsible:

Oslo Project GmbH, Uhlandstr. 175, 10719 Berlin

Management: Dr. Annette Brandes, Jttka Zimmermann

Commercial Register: Amtsgericht Berlin-Charlottenburg HRB 166901 B

VAT ID number: DE302205852

As of: May 2017